TERMS OF SALE - please be sure you agree to these terms and shipping prices prior to purchasing

We strongly recommend purchasing shipping insurance ($1.65 - per $50.00 of products purchased). The buyer is responsible for adding insurance before checking out. We cannot add insurance to your order after you've checked out. We cannot be held responsible for lost or damaged packages. Shipping insurance would completely cover the replacement and shipping cost if your software, mug(s) or other photo gift items were to be lost or damaged in transit. Please inspect your package upon arrival, and let us know within 7 days if any damage has occurred in shipment.

In order to provide the lowest possible prices, all sales are final and we do not accept returns at this time.

All communication with Frame My Photos, LLC. is done via e-mail. All e-mail correspondence must include the buyer's name, purchase date and order number. E-mails not including these items will not be responded to

All photo gift items must be completed within 2 weeks of the purchase date, or will be subject to a $4.00 per item production surcharge.

Our office hours are Monday through Friday 9:00 AM to 5:00 PM Pacific Time. We're not in the office so we cannot respond to e-mails, ship products or produce photo gifts outside of our stated office hours. We are also unavailable on all federal and generally observed holidays.